Coffee Culture from Onboarding to Exit Interview, with Devorah Freudiger

Expertly prepared drinks are only the beginning of what cafe customers seek. What keeps them coming back to your cafe is the feeling that every employee is cared for and wants to be there. Building in the "why" behind what you do is key to employee retention and satisfaction. This class covers how the B-Corp business model can inspire employees at every level of your company. Transparency and storytelling infuse purpose and can become pillars of your training program. 

Location: BT 1